Our first encounter with your company was a very positive and professional experience. The survey was friendly and professional. The installers worked very hard all day. They protected carpets/furniture where necessary, were friendly and did an excellent job.Having had a few quotes from other companies we chose you because of the professionalism from the start which gave us confidence that it would continue throughout the procedure, which it did. We hope to have you back to replace some more windows in the future.

Dear Ros,Just a note to say thank you to the Bergson and Easton team for their excellent after sales customer service. Particularly in this case repairing the damage caused by others while external re-decorations were being done. Well beyond anything B & E would be expected to do!Can you please pass on my thanks to Mike and Tony who have now restored it to it's perfect original condition?.Many thanks and best regards

Although I have used Bergson and Eaton before, when I first met Philip, I was very impressed by his knowledge and patience when bombarded with questions! He provided many suggestions and ideas when on site too. The ordering and negotiation process was very helpful and painless too! He's a credit to your team - a great asset.Michael took time to survey the requirements of my property and answered my questions. He was useful too, to help develop ideas and make last minute adjustments. As a customer, I felt a part of this process, which I very much value.Lewis and Jack were a great team, working non stop whilst on site and of a very approachable and pleasant nature. Lewis's finishing skills made the end result very impressive and something I am very proud of. Thanks also to Tony the builder, who made the impossible, possible with a great finish.I found Amanda very knowledgeable and on the ball too! This is my second installation with your company and if I move again, I'll come knocking!! Thank you all for taking the worry out of it.

We used your company for replacement windows in several flats in Harrow about 20 years ago, based on recommendation at the time and found you a good company to deal with and were most impressed when you honoured, without question, a warrante which was almost expired as we are selling a flat in 2009. It was for that reason we selected your company for the refurbishment work on our current home.All your installers - Lewis, Rob & Christian were hard working; helpful and tried very hard to make sure the disruption to our everyday life was reduced to a minimum. They came up with some excellent suggestions of minor modifications to make the finished job better and dealt with various snags during the work always with a positive approach. They also kept working hard through brutal temperatures during the heatwave we enjoyed/suffered while the work was being done. This may sound a strange thing to say about having workmen in the house but they were a pleasure to have around.Overall, we are delighted with the finished appearance of our refurbished home; your company kept to your promises and we would certainly use you again and recommend you to others for similar work.