Lewis & Trevor went out of their way to be helpful and to provide us with exactly what we wanted. Thanks to both of them.
I found Bergson and Eaton Ltd to be very helpful in all departments. The people were all very polite. I was impressed with their installer who was thorough, extremely efficient and very polite.
Appointments made were kept on time. Information was clear and service level was good to excellent. The sales person also devoted more time to me when asking or visiting offices with follow up questions. The surveyor was thorough, efficient and provided good advice. This was really a small job with one stable door and window; it was fitted by one man over several hours with minimal inconvenience. Overall the service was very good as Bergson's rejected one door initially delivered with damage and re-ordered at their expense. Good and sensible people to do business with.
Pleasure to do business with you, from start to finish and we are delighted with the result!
Phil was not only professional; he was supportive and gave great advice and direction. He allowed the processes to take the right amount of time. The installers were very professional; bricklaying team provided a quality product. Chris and John were fantastic and very accommodating, very professional. Planning and product management, informative and quick to respond to programme and planning issues; Carl and Doug were very helpful and flexible. Follow up on defects and final paperwork was slow; Reception team, very helpful and welcoming to B&E.
Darren the salesman was very helpful. The surveyor was very thorough and explained everything. Lewis (the installer) did an excellent job. Would not hesitate to recommend.
First class service and product. Well done!
We have given you 4 ticks on your questionnaire, must be good!!
To everyone at Bergson's (& Ros). Dear All, just to say a big thank you for my lovely new, modern door! Trevor was very caring with all he did but had to put up with my chatting! He did eat a lot of my jam tarts though! I am getting used to the door which will look different come the summer! Best wishes
Every member of your staff that we dealt with were absolutely marvellous and second to none.
I am now widowed and over the years we/I have dealt with your company. We/I have never had cause to complain about anything. Many thanks also to your various teams.
The salesman was a very pleasant young man who explained everything. The surveyor was a very competent and capable person who discussed points to my satisfaction. The installers arrived well in time, were pleasant, polite and very good workers. Very pleased from start to finish.
The salesman was very helpful when I approached the team to get a quote. The surveyor communicated well to arrange a convenient time for the survey to be completed. The fitters were excellent, quick, clean and excellent standard of workmanship (very apologetic for their lateness!). I have used this company twice, (so far) and will definitely be using them again when I need work done on my current property.
Philip explained everything very clearly and was very knowledgeable about all products. The surveyor was very careful. The installers were extremely helpful and I am very pleased with the finished work.
Absolutely delighted with everything from start to finish & windows / doors superb!
Jon was fantastic! Everything was very smooth from start to finish. Quality product and service.
Paul was great, knowledgeable and patient. Excellent surveyor, very knowledgeable and gave us confidence in the process. The installers were all brilliant and a high spirited fun bunch. The builders were superb as were the electricians. Technically the work has been great and all individuals have worked to a very high standard.
We just wanted to say how absolutely delighted we are with the work that Bergson & Eaton have carried out for us over the last couple of days and our overall experience with your company. From the very first day when we came into your showroom and met your delightful receptionist, to you coming out to see us and providing a quote, to the charming Lewis & Jason who actually came and fitted the windows and French doors (and were just brilliant) we have had nothing but the best customer service. Our family have already come to admire our very smart looking house, so please feel free to use us as a recommendation at any time. So once again, many thanks, and also cannot praise Lewis & Jason enough.
The salesman was excellent in every respect, clear, courteous and friendly, reliable and understanding, accommodating and trustworthy. The surveyor, again, highly praiseworthy, kept to schedule. The installers were splendid, punctual and very commendable in every way from start to finish, including clearing up behind them on completion. The company in general, very professional and a pleasure to deal with (& recommend)! We have been very impressed with the service and products.
Philip was very helpful, not pushy and explained everything very clearly. Carl, (the surveyor) was very efficient (and accurate as it turned out). What a team!! Rob & Chris were brilliant. Hard workers, tidy and efficient and appreciative of being given coffee and cakes. No complaints, very happy with everything.
I have been meaning to email you to thank you and your staff for the fantastic job done in completing our replacement conservatory. Ever since we moved into this house (4 years ago) we had to live with a leaking roof and a rotting frame. Finally the space now has a water tight roof and we can see the sky again. The installation was great. They had difficult weather to work in and as you know there was the frustration of the error with the roof panels. Your staff were so professional, offering solutions and maintaining a very tidy site. They are a credit to Bergson & Eaton and certainly deliver excellent customer service. I wasn't here when they finally finished so would appreciate you passing on my thanks to them both. Once our builders have completed the inside of the conservatory I will send you some pictures. Thank you for delivering such a wonderful service and a great space which can now be used again.
Please tell whoever needs to know that Mike Robins did an EXCELLENT job today. In addition to sorting out the letterbox he adjusted two doors for us and they now fit perfectly. He did all this in a most professional manner with an excellent interpersonal touch.
I just want to say thank you for the service I received of your company. Especially thanks to your service engineer Mike who was in time, friendly and quick.
The best showroom we visited and we were looked after very well. The surveyor was very professional. Doug, kept us well updated. Trevor and Alan were very pleasant and hardworking, Carl came and helped finish on schedule. Would highly recommend Bergson and Eaton; our last set of Bergson's windows lasted 31 years!
Daniel De Blanc was extremely, helpful and professional paying attention to all details that I required with the new door. The surveyor was efficient. The installers were organised and on time. They organised and installed the new door efficiently. They cleared and cleaned up afterwards remarkably well.
There was no pressure applied from the salesman just good advice given. The installers were very efficient polite young men.
The salesman was very professional, knowledgeable and reassuring. The installers were very good. Kept me up to date, worked hard, service and quality focused an asset to your company. Thank you - good service, good product, overall an excellent experience.
Philip was very professional and explained everything in a way that was very east to follow. The surveyor as with the salesman fully explained everything to us. Both Trevor & Alan (installers) worked very hard and knew exactly what they were doing. I think that it helped that my wife kept them both topped up with biscuits, mince pies, bacon sandwiches, tea and coffee. No complaints at all from start to finish, although there are one or two minor jobs to be completed. Bergson and Eaton were not the cheapest quote but as with many things in life you get what you pay for.
Darren was friendly and helpful. Pretty straightforward with James. Robert & Chris done a very good job and up to the normal standard of B&E.
The salesman was very helpful, with excellent attention to detail. The surveyor was helpful and professional. Good standard of work by both found work men and installers.
Darren was knowledgeable, interested and enthusiastic. He responded to any queries throughout and followed up the installation. The survey was carried out professionally, nothing to criticize, The installers were careful, clean and first rate in all aspects. Delighted with the finished article. From start to finish, a totally competent effort by all. I shall certainly recommend you should the opportunity arise in future.
No sales talk, just straight forward answering our questions. The surveyor was quick and clear in his explanation of what would happen next. We really appreciated the dust sheets being used and quality of the finishing. The installers took pride in his work which makes a noticeable difference. The best 'local' company that we have used in a long time. Thank you
The salesman was very friendly. The surveyor double measured so as no mistakes. The installers work was very clean indeed; Very happy with suggestions on different kinds of tiling, very friendly indeed. Excellent! Very happy indeed with finished job.
Lovely windows and spectacular service, simply cannot be faulted.
I felt that my request for a certain type of window was heard and understood. It was the first intelligent conversation I'd had with a window company. The surveyor was polite, punctual, professional and helpful. The installers were extremely polite and professional - clearly very good at their jobs. They worked continuously until the job was complete. Punctual; Would recommend; Beautiful windows. Far better than 'Evolution' etc.
The commendable politeness and efficiency of your young lady on the telephone who dealt with my problem this morning and the prompt attendance of the gentleman who came to rectify said problem.
Lewis and Connor did a rally good job, they worked hard all day without a break and left the house as they found it, was very impressed. Excellent company - from talking to Roz to make the initial appointment to installation everything went well. Would certainly recommend you.
Dear Paul, Armando and I are delighted with our new windows. We've received the feedback form and will complete in the next few days. Just wanted to say that your installers were very professional. In fact, the service all round from beginning to end was excellent. Most of all, the windows look beautiful and they clearly stand out from all the miserable looking windows we had been considering in the past few years. It was also very nice to meet you
Always a joy to deal with Paul Bergson. The installers had exceptional attitudes and politeness. Highly recommended.
Dear Paul, We would like to tell you how very happy we are to have had Bergson & Eaton to install new panels in our conservatory and fit new patio doors. The Bergson & Eaton staff have been attentive and efficient throughout and the quality of the installation, the fitting of the patio doors in particular where there are no internal signs of the work having been carried out, speaks for itself. Please convey our thanks to the staff. We can wholeheartedly recommend Bergson & Eaton With best wishes.
The salesman was very helpful - good advice given. Not pushy. The surveyor was thorough and knew his job. The installers tidied up well. Very efficient and got on with the job. Very satisfied with the work.
The service we received from all departments was excellent, as well as the installation and product.
I would like to say how happy I am with the Orangery now it's completed. I was very impressed with the way your staff worked and their attention to detail. I would especially like to mention Darren and his men and also John & Chris. I did not realise there was so much work involved in the construction of the roof, every day they left the site tidy. I would not hesitate to recommend your services.
I just wanted to thank Steve & Ros for their prompt service in dealing with my broken letter box. I called and asked for an appointment but within the same afternoon Steve turned up and replaced the letter box. Thank you all for your help.
The Receptionist was very welcoming when we arrived at the showroom. During the sales discussions, all options were comprehensively explained. This enabled us to make a well-informed choice. The surveyor was professional and friendly, carried out a thorough survey and checked details with us before he left. Having used Bergson and Eaton twice previously, we chose our installation team! We were very pleased with their workmanship and they were a delight to have around. This is the third project that B&E have completed for us. We are so confident in the B&E team and quality of your workmanship that we didn't approach any other installers. Thank you!
The salesman was helpful and friendly and explained in good detail about the products. We felt very comfortable to ask him any questions. The surveyor advised us well regarding our kitchen door, saying that it would allow more space if it opened outward. We are now benefitting from this! The installers were friendly and worked very hard, leaving the work areas very clean, resulting in a professional finish. We chose you again, remembering the excellent job you did fitting our windows in 2002. We are very pleased with our new doors fitted this month.
Very pleased with the conservatory at the old property, and the new door here. Excellent service.
Sales department wer excellent. The surveyor was on time, polite, helpful, knowledgeable and informative. The installers were quick, efficient and quality control conscious. They worked through lunch, above and beyond. I always come to Bergson and Eaton for my doors and windows.
I felt i could trust Paul Bergson. Have no experience yet with the service department but very pleased so far.
The installers worked extremely hard. They were very polite and professional. All windows finished off to a very high standard. They took great care inside the house; Good standards, well presented, professional company.
Thinking about a new Conservatory or Orangery? – If so, call us now.
Or alternatively visit us at our 12,000 sq. ft premises in Aylesbury, covering,Buckinghamshire, Oxfordshire, Hertfordshire and the home counties, with the largest choice of conservatories, orangeries replacement windows and doors.
Call us today on 03336 007 007 (local rate call) speak to our in-house experts and to arrange a no obligation appointment should you wish.
Alternatively you can submit an enquiry and we can get in touch at a time that suits you to arrange a no obligation appointment with one of our experienced advisors.
Our Aylesbury showroom offers unmatched excellence in terms of quality and choice, its also one of the biggest of its kind in the home counties and in easy reach of Buckinghamshire,Oxfordshire, Hertfordshire, Oxford, Wallingford, Didcot, Abingdon, Wantage, Witney, Woodstock, Chipping Norton, Banbury, Bicester, Brackley, Buckingham, Leighton Buzzard, Milton Keynes, Dunstable, Luton, Tring, Berkhamsted, Princes Risborough, Great Missenden, Chesham, Amersham, High Wycombe, Chalfont St Giles, Gerrards Cross, Watford, Uxbridge, Maidenhead, Marlow, Henley on Thames, Thame, Chinnor, West and North London.
Our friendly and experienced staff have a proven track record of providing a service you can rely on to set you at ease.Read more
All installation is carried out by our own teams of local fitters and builders to ensure the highest standards of workmanship.Read more
Our guarantee period is for a full ten years and covers the frames, roof, glazing and general workmanship.Read more