Our Service

Our Service

The installation of a new conservatory, orangery or windows and doors can be intimidating, but our friendly and experienced staff have a proven track record of providing a service you can rely on to set you at ease. With over 20,000 installations behind us and 40 years experience we provide a “design to completion experience” that we believe is truly exceptional. All our conservatories are designed and installed to the very highest of standards, ensuring you get the very best in product, service and customer support every time. If planning permission or building regulations are required, Bergson & Eaton can arrange it on your behalf with the local council.

At Bergson & Eaton we look after you from start to finish.

We cover all aspects of any planning permission and building regulations right down to the electrics, plumbing, plastering and painting.

 

Monday – Friday 09:00 – 17:00

Saturday –       09:30 – 15:30

Design Service

At Bergson & Eaton we work together with you during the design process, giving you creative control to produce outstanding conservatory and orangery designs that are truly stylish, individual and unique. We will arrange an initial visit with our sales consultant who will take some photographs of your home and garden, some approximate measurements and your ideas for the design – our experienced team will do the rest – creating a three-dimensional computer generated image, showing in detail every angle of your new conservatory or orangery. All part of our free design and quotation service!

Survey

Following the initial meeting, we will arrange a visit from our qualified surveyor in order to take detailed measurements and discuss finer details for the conservatory, orangery or windows, such as the exact positioning of the doors and windows, whether they are French doors, Patio doors or Bi-folding doors. Once the survey has been completed our surveyor will liaise with our Order Processing department. They will then contact you to finalise the designs.

Installation

All installation is carried out by our own teams of local fitters and builders to ensure the highest standards of workmanship throughout all stages of conservatory and orangery construction. By utilising our own specialist personnel we are able to closely monitor both the quality of installation and also the continuity of the project from concept to completion. In order to maintain the quality of the works our Installations Manager Carl Gunning will visit your job regularly to ensure that this process runs smoothly and is being carried out to your satisfaction.

Build Process

Customers are often put off the idea of installing a conservatory or orangery due to the disruption it could cause in their home, along their street and to their day-to-day lives. However, at Bergson & Eaton we strive to provide a stress-free service, one that has been frequently praised as you can see on our testimonials page. Not only is the experience quick and easy, but our staff are regularly complimented on their punctuality, attitude and work ethic. We use all our own building teams who are employed by Bergson and Eaton.

Electrics

The electrics will be installed once the Conservatory/Orangery base and brick works have been completed. All electrics will be installed as per your specifications, i.e. where the sockets and (although this will be discussed with you at time of survey), lighting are to be positioned.

Plumbing

All plumbing works would be carried out by our plumber who will discuss any works to be carried out. If there are any drains to be moved, we would apply to Thames Water on your behalf for an ‘Agreement’ to Build Over or close to the sewer that crosses the site and which is either public or has been adopted by Thames Water under legislation that came into force on 1st October 2011.

Completion

At Bergson & Eaton we never leave a job unfinished. So, for example, once the conservatory/orangery has been installed we will attend to the plastering of any walls, fitting of electrical sockets and lights as well as fans where necessary. We will always leave your home and garden clean and tidy after each day of work at your property. Once the installation is complete we will arrange a ‘Final Inspection’. This will be carried out by our Installations Director, who will thoroughly review the work and check for anything that remains to be done or which requires further attention. Once all is satisfactory you will be asked to ‘sign off’ the installation.

Project Management

All of our installations are managed and overseen by our Operations Director who will liaise with yourselves on a schedule that is convenient to you and if you have any queries on the installation the Operations Director Doug Manderfield will endeavour to resolve these issues with you.

Guarantee

Our guarantee period is for a full ten years and covers the frames, roof, glazing and general workmanship. We would recommend you to contact your buildings insurance company and ask them to add the conservatory to the house policy so that this aspect is covered.

Thinking about a new Conservatory or Orangery? – If so, call us now.

Or alternatively visit us at our 12,000 sq. ft premises in Aylesbury, covering,Buckinghamshire, Oxfordshire, Hertfordshire and the home counties, with the largest choice of conservatories, orangeries replacement windows and doors.

Call us today on 03336 007 007 (local rate call) speak to our in-house experts and to arrange a no obligation appointment should you wish.

Alternatively you can submit an enquiry and we can get in touch at a time that suits you to arrange a no obligation appointment with one of our experienced advisors.

Monday – Friday 09:00 – 17:00

Saturday –       09:30 – 15:30

Our Aylesbury showroom offers unmatched excellence in terms of quality and choice, its also one of the biggest of its kind in the home counties and in easy reach of Buckinghamshire,Oxfordshire, Hertfordshire, Oxford, Wallingford, Didcot, Abingdon, Wantage, Witney, Woodstock, Chipping Norton, Banbury, Bicester, Brackley, Buckingham, Leighton Buzzard, Milton Keynes, Dunstable, Luton, Tring, Berkhamsted, Princes Risborough, Great Missenden, Chesham, Amersham, High Wycombe, Chalfont St Giles, Gerrards Cross, Watford, Uxbridge, Maidenhead, Marlow, Henley on Thames, Thame, Chinnor, West and North London.

  • Promise

    Our friendly and experienced staff have a proven track record of providing a service you can rely on to set you at ease.

  • Installation

    All installation is carried out by our own teams of local fitters and builders to ensure the highest standards of workmanship.

  • Guarantee

    Our guarantee period is for a full ten years and covers the frames, roof, glazing and general workmanship.